It has been brought to my attention that whenever we are adding Acq-SinQ Serial Numbers into Siebel via the eFAST form sent over by equipmentadmin, we are using the SN from the “Example Data Tag” pictured on the eFAST form (example below) which is SN 8337335.
Please make sure you are scrolling all the way down the eFAST form where the technician has taken a picture of the SN that needs to be added. This SN will be located in the “Images of all Acu-SinQ units being added to Siebel at this facility” section. (example below) This is the SN being requested to be added to Siebel.
Reminders:
- We should always query on the SN prior to adding it to Siebel to see if it already exists.
- Very rarely should a SN be duplicated in Siebel (if you see it duplicated (same SN/Same item#, you should reach out to EAT or Jen/Emily)
- Attach your documentation always!