EFFECTIVE IMMEDIATELY - Please send all time sheet issues to Jennifer Abercrombie. Continue to put TIME SHEET in the subject line of the email and mark high importance.

 

 

Reminder: Please make sure you review the Part Tracker tab tab before sending these over to Jen.

 

  • Review Part Tracker Tab
    • If there are no Parts listed on the Part Tracker tab
      • Send to Siebel Admin – The subject line needs to begin with TIME SHEET
    • If there are Parts listed on the Part Tracker tab
      • These will no longer be sent to the Siebel Admin team to be updated.
      • Why? After updating the planned start date and attempting to close out the activity, the Siebel team receives the below error message and cannot proceed. (you will too if you try)
      • Send email response to the technician: Hello, The planned start date cannot be updated on this activity. Please continue to submit your time sheet via Siebel and manually update any missing time sheet hours via MyTime.